Senior Officer, Network

Job Responsibilities:

• Troubleshoot system, network problems, diagnose, and solve hardware/software faults.
• Manage and track open cases at all relevant departments/branches.
• Work and follow up with ISP to troubleshoot network connection issue for all branches and ATM offsite.
• Implement and configure network device for branches and ATM offsite.
• Monitor network connection and bandwidth for all sites.
• Understand on the IT Security documents.
• Immediate escalate to Manager and Head of Infra when there is major issue occurred on critical network and firewall.
• Provide user support including procedural documentation and relevant reports.
• Ensure that network document and diagram are up to date.
• Conducts research and makes recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Coordinates with other departments and service providers on designing and implementing network connection, connectivity issues and cabling systems.
• Manages and ensures effectiveness of security solutions including firewalls, anti-virus solutions, and intrusion detection systems.
• Negotiates with vendors, outsourcers, and contractors to secure network products and services.
• Manages and ensures optimal operation of all network hardware and equipment including routers, switches, and so on.
• Monitors utilization trends, manages network performance, and assures maximum uptime.
• Ensure compliance to policies, best practices, standards, and conventions in all activities related to application systems
• Ensure all network port security has been applied to all branches and HQ.
• Implement and configure critical network such as WAF, Email Security, NAC, 2FA, Load Balancing, Core Switch, and Firewall

Job Requirements:

• Bachelors Degree in Information Technology or equivalent in related field.
• At least 2 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs,
• VPNs, etc.
• Good knowledge of current protocols and standards, including Active Directory, Group Policies,
• Core Switching/Routing, SSL/IPSec, Internet Firewall, Email Firewall, NAC, and WAF.
• Hands on experience in networking, routing, and switching.
• Experience designing and developing network in a complex operating environment.
• Experience with Monitoring tool such as Cacti, Zabbix, IP System etc.,
• Managerial, organizational, analytic, and problem-solving skills.
• Knowledge of networked systems access and security guidelines and procedures.
• Knowledge of network performance tuning techniques.
• Knowledge of current trends and information sources for managing network systems.
• Knowledge of system backup and recovery procedures and techniques.
• Experience working with a distribute team