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EGYMEG

Mitarbeiter Kundenservice Hardware (m/w/d) - Remote Option

EGYM is a leading global fitness technology provider, enhancing workout experiences through smart solutions and digital innovations for fitness facilities and users alike.

EGYM

Employee count: 501-1000

Germany only

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This role is for a Hardware Customer Support Specialist, based in Munich, Germany, focused on resolving technical issues related to fitness workout products. The position involves analyzing technical procedures, providing customer satisfaction, documenting customer interactions, and collaborating with sales and customer success teams. It offers flexibility and a progressive training program.

Requirements

  • Completed professional training course
  • Several years of professional experience in customer contact
  • Solid experience in customer support, ticket & problem solving
  • Technical affinity for technical products
  • Fluency in German and English

Benefits

  • Full flexibility
  • Free in-house fitness studio
  • Wellpass gym subsidy
  • Bike-Leasing
  • Monthly transport subsidy
  • Mentoring program
  • Company pension scheme
  • Discounts

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Germany +/- 0 hours

About EGYM

Learn more about EGYM and their company culture.

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EGYM is a global fitness technology leader that connects the dots between exercise and real health outcomes by partnering with fitness and health facilities worldwide to make workouts smarter, more efficient, and fun for everyone. Founded in 2010, EGYM began as a pioneering initiative, focusing on integrating advanced technology into fitness facilities across the globe. What started as a simple idea has evolved into a comprehensive ecosystem that combines state-of-the-art gym equipment and software, providing operators with intelligent, connected workout solutions.

The mission of EGYM is centered on enhancing member experiences while driving measurable health outcomes. By connecting over 200 fitness brands, EGYM creates personalized workout experiences tailored to individual member goals, making fitness accessible, engaging, and efficient. Our flagship products, such as Smart Strength machines and the EGYM Cloud, empower gyms to foster deeper member engagement through smarter, data-driven workouts. Today, EGYM serves thousands of fitness facilities worldwide and employs over 700 dedicated professionals, continuously pushing the boundaries of fitness technology.

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EGYM

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EGYM hiring Mitarbeiter Kundenservice Hardware (m/w/d) - Remote Option • Remote (Work from Home) | Himalayas