This role is for a Hardware Customer Support Specialist, based in Munich, Germany, focused on resolving technical issues related to fitness workout products. The position involves analyzing technical procedures, providing customer satisfaction, documenting customer interactions, and collaborating with sales and customer success teams. It offers flexibility and a progressive training program.
Requirements
- Completed professional training course
- Several years of professional experience in customer contact
- Solid experience in customer support, ticket & problem solving
- Technical affinity for technical products
- Fluency in German and English
Benefits
- Full flexibility
- Free in-house fitness studio
- Wellpass gym subsidy
- Bike-Leasing
- Monthly transport subsidy
- Mentoring program
- Company pension scheme
- Discounts
