Customer Success Manager ( m/f/d)

We are Sides, a food brand we created to bring you, our fans, closer to us. We are the Sidemen - seven YouTubers who came together in 2013 and have since built an incredible global community. We're known for our videos, but our passion for food is something we've always wanted to share in a bigger way. That's why we launched Sides in 2021. It all started as a delivery-only concept, a way to get our delicious fried chicken out to as many of you as possible, as quickly as possible. We wanted to create something more than just another food brand; we wanted to build a community around it, a place where you can feel connected to us and what we're building. Our vision was to offer amazing food that you could enjoy from the comfort of your own home, and the response was incredible.

We're all about flavor and giving you the freedom to create your own perfect meal. Our menu is built around our signature crispy fried chicken, which we double-dip and double-coat for that extra crunch. But we didn't want to leave anyone out, so we made sure that half of our menu is plant-based, offering delicious vegan alternatives for our burgers, tenders, and wings. And what's a main without the sides? We've got a whole range of them, from waffle fries and mac & cheese bites to our seven signature sauces that let you customize your meal exactly how you like it. We're constantly listening to your feedback and evolving. We're not just a faceless corporation; we're right there with you, reading your comments and tweets, and using your input to make Sides even better. We're expanding beyond just delivery, opening physical restaurants where you can come and hang out, creating a real-world experience for our community. Our goal is to have Sides locations all over the world, bringing our food and our vibe to as many of you as we can. It's been an amazing journey so far, and we're just getting started.