United States onlyWe're looking for a Learning Experience Designer to create new and continuing learning materials for employees and our customer support operations throughout the world. The ideal candidate will be creative and adaptive, with experience in new learning solutions and asset development.
Requirements
- Creatively identify design- and process-driven pain points and actively investigate potential learning solutions
- Design and develop learning solutions for the optimal learner experience, following basic adult learning principles and conventions
- Determine and implement changes to learning content based on performance data
- Work backwards to author learning plans with performance-based learning objectives, development schedule with clear deadlines, and detailed measurement strategy for small to medium projects
- Engage with SMEs to clarify content needed for small to medium projects
- Manage projects and stakeholders to meet project requirements and deadlines
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
