Philippines onlyIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Home-Based Senior Accounts Receivable (AR) Specialist is responsible for efficiently and accurately managing and overseeing the organization's accounts receivable processes. Key responsibilities include reviewing and processing incoming invoices and customer billing statements and receiving and recording customer payments through various methods. The role involves monitoring accounts receivable aging reports, initiating and managing collections procedures for overdue accounts, and developing strategies to minimize bad debt. Additional duties include assisting with month-end close processes, preparing journal entries, and reconciling accounts. The Senior Specialist will maintain accurate records of all transactions, build positive customer relationships by resolving payment issues, and collaborate with the sales team to ensure timely revenue recognition.
REQUIRED CORE COMPETENCIES
- A highly proficient communicator in both spoken and written English
· Strong customer service orientation
- Excellent problem-solving and analytical skills
- Strong organizational and time management skills
- Ability to function well in a high-paced and, at times, stressful environment.
- Knowledgeable of accounting regulations and procedures.
WHAT YOU WILL DO
- Invoice Generation: Reviewing and processing incoming invoices and customer billing statements.
- Payment Processing: Receiving and recording customer payments through various methods, including checks, credit card payments, and electronic funds transfers. Ensuring accuracy and completeness of invoice details, including pricing, terms, and payment information.
- Accounts Monitoring: Monitoring accounts receivable aging reports to track outstanding balances and promptly follow up on overdue payments.
- Collections: Initiating collections procedures for overdue accounts and following up with customers to secure payments through phone calls, emails, or other communication methods. Developing and implementing effective collection strategies to reduce overdue accounts and minimize bad debt.
- Reconciliation and Aging Reports: Assisting with month-end close processes, including preparing journal entries and reconciling accounts. Matching incoming payments with outstanding invoices, resolving discrepancies, and analyzing accounts receivable aging reports to track the status of outstanding balances.
- Documentation: Maintaining accurate and up-to-date records of all accounts receivable transactions, including invoices, payments, and customer correspondences.
- Customer Relations: Building and maintaining positive customer relationships by addressing inquiries and resolving payment issues. Staying updated on industry regulations and best practices related to accounts receivable management. Strive to provide excellent customer service by addressing customer inquiries and concerns promptly and professionally.
- Sales Team Support: Collaborating with the sales team to resolve payment-related issues and ensure timely revenue recognition.
- Process Improvement: Identifying opportunities for process improvement and efficiency gains in accounts receivable procedures, systems, and controls.
- Team Management: Leading and managing a team with encompassing job responsibilities. Overseeing the team’s productivity and efficiency in delivering output and results.
- Performs tasks analogous to the preceding.
WHAT WE LOOK FOR
- Education: Bachelor’s degree in accounting, finance, business administration, financial management, or a related field.
- Experience: Must have four (4) to six (6) years of Accounts Receivables and General Accounting experience or equivalent.
- Language Proficiency: Strong verbal, written, and English communication skills.
- Technical Skills: Proficiency in most Microsoft Office Applications, databases, and accounting software.
· Industry-Specific Software/Knowledge:
o Strong working knowledge of Excel, pivot tables, advanced formulas, etc.
o Knowledgeable using accounting software and tools, such as QuickBooks, SAP, or other relevant software.
o In-depth understanding of accounts payable principles, accounting standards, and account reconciliation.
o Previous working experience as an offshore staff is highly advantageous.
o Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are a plus but not required
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
