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We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Are you a highly organized and proactive professional with strong administrative and production support skills? We’re looking for a Home-Based Administrative Assistant to join our DCX team and support a growing U.S.-based client in the promotional products space. In this role, you will assist sales, creative, fulfillment, and vendor coordination teams by maintaining smooth operations, managing data and production workflows, and supporting internal and client communications. This position is ideal for someone flexible, dependable, and comfortable working independently while managing multiple priorities in a fast-paced environment.
REQUIRED CORE COMPETENCIES
Highly Organized & Detail-Oriented: Able to manage multiple tasks and maintain accurate records.
Proactive & Self-Starter: Takes initiative to improve processes and solve problems independently.
Clear & Professional Communicator: Strong written and verbal communication with team members and vendors.
Team Player & Collaborative: Works well with cross-functional teams and supports team goals.
Adaptable & Flexible: Comfortable adjusting to changing priorities and learning new tools and processes.
WHAT YOU WILL DO
Administrative Support
Maintain calendars, schedule meetings, and organize clear meeting recaps for the team.
Organize and maintain digital files, databases, and internal documentation.
Prepare shipping spreadsheets including dropship and fulfillment lists.
Create and manage shipping labels.
Create, document, and maintain internal processes to improve efficiency and consistency.
Production Support
Communicate clearly and professionally with team members, clients, and vendors.
Request artwork and clearly articulate all necessary details and specifications.
Create online catalogs featuring new products. • Request or produce virtual mockups as needed.
Update and manage marketing lists with frequently changing client information.
Learn and create ESP and Sage presentations and independently research products and industry information.
Creative and Production Knowledge
Understand creative and promotional product terminology.
Know what vector files are and identify when they are required.
Understand PMS colors and the differences between CMYK and RGB.
Assist with reviewing basic art files and specifications before production when needed.
WHAT WE LOOK FOR
Education: Bachelor’s degree in Business Administration, Marketing, Communications, or any related field.
Experience: 1–3 years of experience in administrative support, production support, or related roles, preferably in promotional products, marketing, advertising, or creative services.
Language Proficiency: Clear and confident written and verbal communication skills in English.
Working Schedule: Ability to work overnight/graveyard shifts in Philippine time or within U.S. operating hours.
Technical Skills:
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
Canva skill is a big plus.
Experience using Monday.com, Dropbox, and ChatGPT.
Familiarity with ESP, Sage, or other promotional product tools is a plus.
WHAT WE OFFER
Salary Range: PHP 30,000 - 35,000
Industry: Promotional Products
Job Type: Full-time
Work Shift: 8:00 AM - 5:00 PM EST (US)
Workdays: Monday through Friday (US)
BENEFITS OF WORKING WITH US
Industry-leading salary packages.
Permanent work-from-home setup.
Company equipment provided.
Internet stipends upon hiring.
HMO Coverage.
PTO credits and service incentive leaves.
Major spring and winter company live events.
Monthly employee appreciation virtual events.
Company-provided career skills training courses.
A company culture focused on your personal and professional growth.
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
