United States onlyAbout Us
At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.
With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
The Littleton Group, a Davies Company, is headquartered in Austin, Texas and has been a leader in the insurance claims industry since its inception in 1979. Throughout our history, we have performed insurance claim services for various types of clients including, but not limited to insurance carriers, managing general agents, offshore and stateside captives, municipalities, private entities, and self-insureds. Across the insurance industry, the Littleton Group holds a sterling reputation for service and flexibility.
Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.
Job Overview
The Littleton Group is experiencing rapid growth and is looking for an experienced TPA Casualty Bodily Injury Adjuster to join our team. In this role, you will be responsible for evaluating, investigating, and settling bodily injury claims related to auto accidents. This position requires a minimum of three years’ experience handling claims, specifically in the areas of liability, coverage, bodily injury, and medical review.
To be successful in this role, you will utilize your extensive knowledge and expertise in auto claims to assess the validity of claims, review policy coverage, and determine liability, coverage and injury exposure and settlement. You will conduct thorough investigations, gathering all necessary information and documentation, and work closely with claimants, policyholders, and other stakeholders to negotiate and settle claims in a fair and timely manner. Your excellent analytical skills will be crucial as you assess the extent of injuries or damages, estimate costs, and negotiate settlements within established authority levels. Additionally, you will collaborate with legal counsel, medical professionals, and other experts as needed to ensure accurate evaluation and resolution of claims. This position requires strong attention to detail, excellent communication and negotiation skills, and the ability to work independently while managing a high-volume caseload. This is a full time, home-based position.
Responsibilities and Duties
- Establish timely contact with all applicable parties to a claim, including but not limited to insureds, claimants, and attorneys to gather facts of the loss
- Confirm coverage of claims by reviewing policies and documents
- Participate in review and discussion of large loss activity with interested stakeholders
- Assess coverage, identifying and addressing potential coverage issues
- Determine liability for third party claims
- Document information obtained regarding damages
- Manage the assignment of claim damage for inspection
- Handle and settle all assigned bodily injury, property damage and litigated claims
- Review the claim information, accept, or reject the claim, and make claim tenders
- Oversee the field assignment to assure timely inspection, documentation, and estimate of the loss
- Maintain files notes and correspondence while performing multiple tasks associated with a fast-paced environment
- Maintain claim diary for the life of the claim
- Adhere to all guidelines and claims expectations of client
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Experience and Qualifications
Required
- 3+ years of experience handling bodily injury claims
- Hold and maintain a Texas All Lines Adjuster license
- Previous experience handling casualty claims
- Proficient in use of Microsoft Office Suite and other business-related software
- Proven ability to complete extensive reports and other correspondence
Preferred
- College degree
- Previous experience handling non-standard auto claims
Knowledge, Skills, and Abilities
- Proactive, independent, and takes initiative with consistent follow through
- Superb communication skills, verbal and written, conducted in a timely manner
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization
Essential Requirements
- Must have US work rights
- Must speak English
- 2-3 years of experience handling bodily injury claims
- Hold and maintain a Texas All Lines Adjuster license
- Previous experience handling casualty claims
- Proficient in use of Microsoft Office Suite and other business-related software
- Proven ability to complete extensive reports and other correspondence
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.
Diversity and Inclusion
Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
Rewards and Recognition
We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!
Benefits
- Medical, dental, and vision plans
- 401k plan with employer matching
- Paid Time Off, Sick Leave, and Paid Holidays
- Life insurance, short term, and long-term disability plans
- Amazing Executive and Senior leadership as well as fabulous colleagues
Position Type, Work Environment and Physical Demands
This is a home-based, full time, salaried, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.
Location
The Littleton Group is currently able to support employees residing in the following US locations: AL, AR, AZ, FL, GA, IA, ID, IL (except Chicago & Cook County), IN, KY, KS, LA, MN (except Duluth, Minneapolis, & Saint Paul), MS, MO, NC, ND, NE, NH, OH, OK, PA (except Philadelphia, Pittsburgh & Allegheny County), SC, SD, TN, TX, UT, VA, WV, WI, and WY. If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies-group.com/location/ to locate a subsidiary near you.
