This is a remote position.
As a Technical Support Engineer, you will provide technical assistance to our clients, troubleshoot issues, and ensure the smooth operation of our software products. You will work closely with the development team to resolve technical problems and improve user experience.Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Experience in technical support and troubleshooting
- Strong understanding of networking and software systems
- Excellent customer service and communication skills
- Ability to work independently and in a team
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) plan with company match
- Remote work flexibility
- Professional development opportunities
