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DATAMAXISDA

ATG Consultant with support

Datamaxis, Inc. specializes in IT services, data analytics, and strategic staffing, helping organizations leverage data for competitive advantage.

DATAMAXIS

Employee count: 51-200

United States only

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Job Summary:

We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support. The ideal candidate will have a solid background in production support, performance troubleshooting, and monitoring, along with hands-on experience in ATG Commerce platforms and modern microservices architectures.

Key Responsibilities:

  • Provide end-to-end production support for ATG-based e-commerce applications across Dev, QA, and Production environments
  • Perform advanced troubleshooting, incident resolution, and root cause analysis (RCA)
  • Analyze thread dumps, heap dumps, and performance issues (memory leaks, JDBC connections, session issues)
  • Support application migration and operations in cloud environments (AWS/Azure/GCP)
  • Monitor system performance and ensure high availability and reliability
  • Work with Microservices (MSE) / Micro Frontend (MFE) architectures
  • Collaborate with development teams for bug fixes, enhancements, and system improvements
  • Utilize monitoring and logging tools for proactive issue detection
  • Participate in on-call support and handle critical production incidents

Required Skills & Experience:

  • Minimum 5+ years of experience supporting Java/J2EE-based web applications
  • Strong experience with Oracle ATG (Web Commerce) platform
  • Expertise in application support and operational troubleshooting
  • Experience in Java performance tuning and profiling (thread/heap dump analysis)
  • Strong knowledge of Apache Tomcat, JBoss (7.x) application servers
  • Hands-on experience with monitoring tools such as:
    • AppDynamics (preferred)
    • Splunk (preferred)
    • New Relic, ExtraHop, vSphere, SolarWinds Orion
  • Experience with traffic analysis and debugging tools (Wireshark, Fiddler, browser dev tools)
  • Strong SQL and Oracle database knowledge with debugging capabilities
  • Experience supporting applications in cloud platforms (AWS, Azure, or GCP)
  • Hands-on experience with hybrid application environments
  • Understanding of Microservices and Micro Frontend architectures
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent communication and collaboration skills

About the job

Apply before

Posted on

Job type

Contractor

Experience level

Mid-level

Education

Bachelor degree

Experience

5 years minimum

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

ATG Application SupportE Commerce Application SupportProduction Support EngineerJava Application SupportApplication Operations

Skills

JavaJ2EEATG CommerceOracle ATGMicroservicesAWSAzureGCPApache TomcatJBossAppDynamicsSplunkNew RelicSQLOracle DatabaseWiresharkFiddlerDump AnalysisPerformance TuningRoot CauseSolarwindsX++

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About DATAMAXIS

Learn more about DATAMAXIS and their company culture.

View company profile

At the heart of what we do at Datamaxis is a culture of innovation and dedication in helping our clients harness the power of data and technology. As a trusted provider in IT modernization, data analytics, and strategic staffing, we are committed to transforming complex data into actionable insights that drive competitive advantage and enhance operational efficiency. Our talented team of experts, well-versed in modern data architectures and methodologies, empowers organizations to make informed decisions, minimize risks, and achieve their business objectives.

We understand that customer satisfaction is paramount, which is why we proactively engage with our clients to identify their unique needs and provide tailored solutions. From IT consulting to cloud services and AI-driven analytics, our comprehensive offerings ensure that businesses are prepared for the challenges of the digital age. Whether it's enhancing cybersecurity measures or providing flexible staffing solutions, Datamaxis positions itself as a partner in our clients' success, prioritizing people over profits and fostering a collaborative spirit in every project. Together, we not only embrace change but drive it, ensuring our clients not only keep pace but also lead in their respective industries.

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DATAMAXIS

Company size

51-200 employees

Markets

IT ConsultingData AnalyticsCloud ComputingArtificial IntelligenceCybersecurityIT ModernizationStrategic StaffingDigital TransformationEnterprise SoftwareBusiness Intelligence

Employees live in

United States
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