The TeamThe Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn, and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses. Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York, and Austin.
The RoleThis person will be the front-line employee working with our residents and leasing, maintenance, and construction partners to provide top-tier customer service and drive day-to-day operations of the portfolio of properties they are assigned. The Property Manager I will be assigned a portfolio, ensuring efficient operations, tenant satisfaction, and financial performance.
What You'll Do
- Supervision: May be assigned to oversee the duties and tasks of the Assistant Property Manager, ensuring their proper execution and providing necessary support.
- Communication and Coordination: Serve as the primary liaison between Darwin Homes and assigned clients, internal teams, and external vendors. Maintain consistent communication with residents and ancillary services.
- Property Management: Oversee the properties within the assigned portfolio, assist leasing staff with move-in processes, and handle client escalations. Work cross functionally with other departments to drive portfolio performance.
- Repairs and Maintenance: Organize and coordinate repairs and maintenance for properties in the portfolio. Conduct and coordinate routine property inspections as needed.
- Rent Collection and Policy Adherence: Focus on rent collection throughout the month, adhering to stringent collections policies.
- Resident Relations: Represent the company professionally to current and prospective residents, emphasizing customer-first service. Assist in resident relations programs and prepare residents for tenancy with the company.
- Market Awareness: Stay informed about local market conditions, trends, and competition to position the company effectively.
- Lease Management: Work with existing residents to renew leases, transfer to other properties, and foster brand loyalty. Collaborate with internal and external counsel to manage eviction processes.
- Legal Compliance: Ensure adherence to all relevant local, state, and federal laws, including Fair Housing, ADA, and Fair Credit Reporting Act regulations
Requirements
- 2+ year of Property Management experience
- High School Diploma or GED
- Active Real Estate License. Holding an active license in multiple states is preferred.
- Experience using YARDI preferred
- Bilingual in English and Spanish preferred
Accommodation: Darwin Homes, Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Philippines only