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DandyDA

Manager, Regional CX Support Operations

Dandy is the fastest growing startup in the U. S, on a mission to change an underserved industry: to become the Operating System of every dental practice in the country through a perfect blend of cutting-edge technology and personal customer support to address novel, complex and unsolved problems.

Dandy

Employee count: 51-200

United States only

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Dandy is transforming the dental industry with technology and is looking for a Manager, Regional CX Support Operations to join their rapidly growing company.

Requirements

  • 6+ years of experience in customer experience, operations, or contact center management
  • Leadership and coaching experience
  • Strong background in resource planning, workforce management, and service delivery
  • Data-driven decision-making skills
  • Customer-focused and collaborative approach
  • Strong communication and influence skills

Benefits

  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Customer Success Operations ManagerCustomer Operations ManagerCustomer Operations Team ManagerCustomer Support Manager

Skills

Customer ExperienceOperationsCustomer Contact Center LeadershipCoachingResource PlanningWorkforce ManagementService DeliveryData Driven Decision MakingCustomer FocusedCommunication Skills

About Dandy

Learn more about Dandy and their company culture.

View company profile

Dandy is the fastest growing startup in the U.S, on a mission to change an underserved industry: to become the Operating System of every dental practice in the country through a perfect blend of
cutting-edge technology and personal customer support to address novel, complex and unsolved problems.

Our offices are based in NY but we are remote friendly. Our benefits include unlimited time off, best in class healthcare including medical, dental, and vision, competitive salary and equity packages and a 401k program.

Employee benefits

Learn about the employee benefits and perks provided at Dandy.

View benefits

Equity benefits

Competitive salary and equity packages.

Healthcare benefits

Best in class healthcare including medical, dental, and vision.

Generous parental leave

Generous paid family leave for all parents to support you and your family.

Retirement benefits

Generous 401(k) and regional retirement plans to help you invest in your future.

View Dandy's employee benefits
Dandy logoDA

Dandy

Company size

51-200 employees

Founded in

2016

Chief executive officer

Dan Hanover

Markets

Healthcare TechnologySaaSHealthcare Services

Employees live in

United States
View company profile

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Dandy hiring Manager, Regional CX Support Operations • Remote (Work from Home) | Himalayas