United States onlyWe are seeking a highly skilled Senior Security Engineer with a focus on Endpoint Detection and Response (EDR) to join our MES team. In this role, you will serve as a subject matter expert on EDR platforms, providing expert-level technical support to both internal teams and external customers.
Requirements
- Deliver expert-level EDR product support, serving as the primary technical resource for internal teams and external customers.
- Provide deep technical expertise across EDR platforms, including deployment, configuration, tuning, optimization, and troubleshooting.
- Act as an escalation point for complex EDR-related incidents, alerts, and investigations.
- Partner directly with customers to provide tailored recommendations for improving security posture within their environments.
- Understand customer business risk and recommend appropriate security controls to reduce exposure and strengthen overall cybersecurity maturity.
- Communicate technical findings clearly and effectively to both technical and non-technical stakeholders.
- Conduct routine EDR platform health checks to identify gaps, misconfigurations, coverage issues, and optimization opportunities.
- Manage EDR platform versioning and ensure deployments remain current, supported, and operationally effective.
- Monitor platform performance and proactively recommend improvements to enhance detection and operational efficiency.
- Develop, maintain, and improve Standard Operating Procedures (SOPs) related to EDR operations and incident workflows.
Benefits
- Medical Insurance - Employee + dependents covered
- Life Insurance - Protection for what matters most
- Retirement Match Program - We invest in your future
- Hybrid Work Model - 2–3 days in office
- Maternity & Paternity Leave - Time for the moments that matter
- Paid Time Off - PTO + sick & casual leave
- Bereavement & Volunteer Time - Give back to your community
- Professional Development - Reimbursement program
- LinkedIn L&D Platform - Thousands of courses at your fingertips
- Mobile Phone Reimbursement - Stay connected, on us
United Kingdom only