CUBE is a global RegTech business that delivers regulatory intelligence through intuitive SaaS solutions, powered by AI. We're looking for a L2 Support Engineer to ensure the stability and performance of our technology infrastructure.
Requirements
- 3+ years of experience in IT support roles, including at least 1 year in an L2 support function
- Proficient in Windows and Linux operating systems, with strong understanding of networking protocols such as TCP/IP, DNS, and DHCP
- Hands-on experience with virtualization tools like VMware and Hyper-V, as well as cloud platforms such as AWS and Azure
- Proficiency in scripting languages (e.g., PowerShell, Python) to support automation initiatives
- Familiarity with the ITIL framework and best practices in incident, change, and problem management
- Demonstrated ability in managing alerts and monitoring systems
- Strong analytical and problem-solving capabilities, especially under time constraints
- Excellent communication, collaboration, and interpersonal skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
