Head of Infrastructure and Cloud Operations

CUBE is a global RegTech business that defines and implements the gold standard of regulatory intelligence for the financial services industry. As Head of Infrastructure and Cloud Operations, you will lead and integrate CUBE’s global infrastructure and production operations, overseeing the full lifecycle of infrastructure from on-premise environments to cloud-native platforms.

Requirements

• Lead a global team responsible for 24x7 production support, on-prem infrastructure, and cloud operations.
• Build and scale integrated practices for operational health, performance, and security.
• Define infrastructure strategy across Azure, hybrid, and legacy environments, including modernization roadmaps.
• Establish best practices for incident response, monitoring, playbooks, and capacity planning.
• Govern infrastructure changes including CAB oversight, rollback planning, and risk management.
• Advance infrastructure automation and IaC maturity (Terraform, Ansible, CI/CD).
• Partner with Help Desk, Security, and Architecture leads to align infrastructure with broader technical goals.
• Own metrics for uptime, cost optimization, alert fatigue, and service-level objectives (SLOs).
• Establish best practices for incident response, playbooks, monitoring, and continuous improvement.
• Oversee change management including CAB governance, rollback strategies, and release pipelines.
• Collaborate closely with Help Desk, Security, and SRE teams for end-to-end operational reliability.
• Drive automation, documentation, and tooling maturity across both functions.
• Set and monitor KPIs for operational health, SLA adherence, and change performance.
• Lead team hiring, mentoring, and scaling across international time zones.