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CSGCS

Software Architect

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

India only

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Hi, I'm Debin Dennis, your recruiter and guide to joining CSG! We’re looking for a passionate Software Architect to lead the design and development of scalable, high-performing, and enterprise-grade solutions.

In this role, you’ll work closely with engineering, product, and client teams to define end-to-end architecture, ensure technology alignment, and guide development efforts. If you're a strong technical leader with deep expertise in solution architecture and thrive in fast-paced environments, we’d love to connect.

Key Responsibilities

  • Design scalable enterprise applications using .NET/Java and modern architectural patterns.

  • Own technical architecture, solution design, and documentation for complex systems.

  • Guide engineering teams through high-level design, prototyping, and implementation.

  • Lead system integrations, RESTful APIs, cloud adoption (AWS/Azure/GCP), and modernization efforts.

  • Conduct design/code reviews and support performance optimization across distributed systems.

  • Mentor developers and promote architectural best practices across the team.

Skills & Experience

  • 15+ years of experience in software engineering with 2+ years in an architecture role.

  • Proficient in Java/.NET, SQL (Aurora/PostgreSQL), and cloud platforms like AWS or Azure.

  • Strong understanding of API gateways, integration platforms, and REST/OpenAPI standards.

  • Experience with JavaScript frameworks, MVC architecture, and microservices.

  • Excellent analytical, leadership, and communication skills.

  • Bachelor’s degree in Computer Science, Engineering, or related field.

Preferred

  • Experience with platform architecture or reusable frameworks.

  • Open-source contributions or rapid prototyping experience.

Our Guiding Principles

  • Impact – Empower others through innovation and service.

  • Integrity – Do what’s right, with authenticity and respect.

  • Inspiration – Be bold, passionate, and unafraid to fail forward.

Perks & Benefits (Varies by Region)

  • Work from Home, Hybrid, or Office

  • Healthcare: Medical, Dental, Vision

  • Paid Vacation, Holidays & Volunteer Time Off

  • Belonging Groups, Career Development & Wellness Programs

Accessibility

Need special assistance during the application process? Reach out to +1 (402) 431-7440 or accommodations@csgi.com.

About CSG

At CSG, we empower the world’s biggest brands to create unforgettable customer experiences. With over 40 years of innovation, we’re a trusted global leader in revenue management, digital monetization, and customer engagement.

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

India +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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