United States onlyHelp Improve an AI-Powered Customer Service Bot!
Join an exciting long-term opportunity in the e-commerce space! This project focuses on enhancing the performance of an intelligent FAQ Bot customer service solution. You’ll help identify system issues, propose improvements, and evaluate responses from a full-cycle perspective — making the bot smarter and more useful for customers.
What you’ll do
▷ Annotate and evaluate e-commerce-related text data
▷ Identify issues across the system and contribute to solution analysis
▷ Help improve the accuracy and effectiveness of an AI-powered customer service bot
What you’ll get
▷ Long-term project experience (6 months)
▷ Flexible workload of 4–8 hours per day
▷ Work from home with your own schedule
What you’ll need
▷ Native Vietnamese speaker
▷ Currently living in one of these regions: European countries, United Kingdom, Brazil, Israel, Japan, South Korea, Philippines, or Malaysia
▷ Experience in e-commerce and/or customer service is preferred
▷ QA/Quality Analyst background is a plus but not required
▷ English proficiency at least B2 level
▷ Access to a laptop or desktop (Windows 10 or later, macOS, or Linux)
Project details
▷ Duration: August 2025 – January 2026 (6-month engagement)
▷ Expected workload: 4–8 hours per day (flexible)
Next Step:
Before onboarding, please complete this short survey so we can understand your availability and experience:
Apply now and help shape the future of e-commerce customer service through AI!
This role is a project-based opportunity with CrowdGen, where you will join the CrowdGen Community as an Independent Contractor. If selected, you will receive an email from CrowdGen regarding the creation of an account using your application email address. You will need to log in to this account and reset the password, complete the setup requirements, and proceed with your application for this project-based role.
Make an impact on the future of AI – apply today and start contributing from the comfort of your home.
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