United States onlyThe Invoicing Analyst - OTC will lead and support key initiatives across billing operations through process improvement, system enhancements, and cross-functional collaboration.
Requirements
- Lead and support CoE operations initiatives focused on process optimization, system enhancements, and automation.
- Collaborate with cross-functional teams to resolve complex billing and contract-related inquiries, ensuring accuracy and compliance with financial policies and standards.
- Assist with ERP system implementation, including testing, documentation, and training to support billing functionality and integration.
- Review and refine standard operating procedures (SOPs) to improve efficiency, accuracy, and scalability of billing processes.
- Provide mentorship and cross-training to team members, fostering skill development and knowledge sharing.
- Serve as a backup resource for CoE team, supporting daily operations and ensuring continuity during peak periods or absences.
- Analyze billing trends and metrics to identify opportunities for improvement and support strategic decision-making.
- Contribute to project workstreams and initiatives led by the CoE team, ensuring alignment with organizational goals and compliance requirements.
- Support the development of financial reports and projections by providing accurate billing data and insights.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
India only