Customer Success Manager

Coverflex exists to make compensation work for everyone. The role of a Customer Success Manager is to manage a defined portfolio of customers and ensure they stay, grow, and succeed with Coverflex.

Requirements

• 3+ years of B2B SaaS Customer Success experience
• Comfortable managing high-volume portfolios with clear prioritisation
• Strong execution mindset: you ship, follow up, and close loops
• Comfortable working with data, processes, and metrics
• Strong written communication skills
• Fluent in Portuguese and comfortable working in English

Benefits

• Base Salary: €33,000 - €40,000
• Bonus / Commissions: OTE 80/20
• Equity: Yes – Stock Options under our Equity Incentive Plan