United States onlyAbout Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
The Vice President, Integrations is a senior leadership role responsible for the successful integration of acquired companies, systems, and teams into the enterprise operating model of a global Revenue Cycle Management organization. This leader will oversee end to end integration strategy and execution, spanning technology platforms, proprietary software, workflows, data, governance, and talent.The VP, Integrations partners closely with executive leadership, Technology, Operations, Finance, HR, Compliance, and Security to ensure acquisitions deliver intended value while maintaining operational continuity, regulatory compliance, scalability, and a positive employee experience. This role requires a strategic thinker who can execute with discipline while leading complex, cross functional programs at scale.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
Integration Strategy & Execution
- Develop and own the enterprise integration strategy for mergers, acquisitions, divestitures, and large-scale system transformations.
- Lead post‑merger integration (PMI) planning and execution across people, process, technology, and data.
- Ensure rapid realization of acquisition synergies while minimizing disruption to client services, billing, and revenue integrity.
- Define integration roadmaps, milestones, governance structures, and success metrics.
Technology & Systems Integration
- Oversee integration of acquired technology platforms, EHR connectivity, billing systems, data warehouses, and proprietary RCM software.
- Partner with IT, Engineering, Product, and Security teams to align architectures, standardize platforms, and decommission legacy systems when appropriate.
- Ensure integrations meet HIPAA, SOC, HITRUST, and other regulatory and security requirements.
- Guide systems scalability to support global growth and multi-client environments.
People & Organizational Integration
- Lead integration of acquired employees, leadership teams, and operating models into the broader enterprise.
- Partner with HR and leadership to design organizational structures, talent retention strategies, and change management plans.
- Build trust and alignment across diverse cultures, geographies, and operating models.
- Coach and develop integration leaders and cross‑functional teams.
Cross‑Functional Leadership
- Serve as the central integration leader coordinating across Operations, Client Services, Finance, HR, Legal, Compliance, Product, and Technology.
- Act as a trusted advisor to executive leadership on integration risks, progress, and value realization.
- Drive decision-making and issue resolution across competing priorities and stakeholders.
Governance, Risk & Performance Management
- Establish integration governance models, reporting cadence, and executive dashboards.
- Identify risks and dependencies early; proactively address operational, financial, regulatory, and people risks.
- Track and report on integration success metrics including cost synergy realization, system performance, employee retention, and client satisfaction.
Continuous Improvement & Scalability
- Build repeatable, scalable integration frameworks and playbooks to support ongoing corporate development activity.
- Leverage lessons learned to continuously improve integration efficiency and outcomes.
- Drive standardization across platforms and processes where it enhances efficiency and quality.
Qualifications
Required
- Bachelor’s degree required; MBA or relevant advanced degree strongly preferred.
- 12+ years of progressive leadership experience in integrations, transformation, technology, operations, consulting, or enterprise program leadership.
- Proven experience leading post‑acquisition integrations in large, complex organizations.
- Strong understanding of enterprise systems, data architecture, and technology integration.
- Demonstrated ability to lead large, cross‑functional teams and influence at the executive level.
- Experience operating in a regulated environment; healthcare, RCM, or related services experience strongly preferred.
- Ability to manage multiple large initiatives simultaneously in fast‑paced, growth-oriented environments.
Preferred
- Experience in RCM, healthcare services, financial services, or enterprise B2B services.
- Background in scaling organizations through acquisition.
- Global experience managing distributed teams across multiple regions.
- Expertise in change management and organizational transformation.
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
