Customer Support Specialist - Remote!

Customer Support Specialist role for Managed Services Clients, responsible for day-to-day support in a fast-paced environment using ITIL methodology.

Requirements

• Excellent verbal and written communication skills
• Technical writing experience
• Innovative, team-oriented problem solver
• Excellent interpersonal and customer service skills
• Ability to prioritize tasks and to delegate them when appropriate
• Experience troubleshooting Microsoft Office

Benefits

• Generous Paid Time Off
• 401k Matching