Technical Project Manager

Overview

About the company

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.

Role Overview

The technical PM is responsible for high level management, delegation, and execution of day-to-day project tasks. The role involves concurrently managing multiple projects of medium to high complexity. The PM will communicate and collaborate with a wide range of stakeholders and contributors including developers and engineers, analysts, attorneys and paralegals, service delivery project managers, and varying levels of leadership.

Responsibilities

Creates and maintains project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements

· Communicates appropriately, clearly, and effectively with clients, outside counsel, project team, and internal operations

· Understands internal service level commitments and turnaround times and sets client expectations appropriately

· Lead and manage Scrum events like daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives

· Work closely with the Product Owner to prioritize the product backlog and ensure alignment with business goals

· Make informed decisions on how to set client expectations through collaboration with internal project team and understand constraints and risks

· Provides support to clients on platforms and services such as system access, search creation, problem resolution; involves other subject matter experts as necessary

· Serves as the PM on more than one project at a time

· Exercises sound judgment and escalate issues appropriately

· Contributes to, understands, and executes PM best practices

· Creates and maintains a positive and productive work culture among the PM and other internal teams

· Complies with department policies and works within parameters of role.

Qualifications

Bachelor degree required or equivalent experience

· Project management certification strongly preferred

Minimum Experience Requirements

· 2-4 years of progressively responsible experience in project management, program management, or other closely related roles

Other Requirements

· Demonstrated experience working on multiple simultaneous projects involving cross-functional teams within budgetary and schedule constraints

· Demonstrated ability to manage client expectations and maintain client satisfaction

· Demonstrated experience in using JIRA, managing scrum activities, tracking development team progress

· Demonstrated experience in collaborating with product owners, BAs, developers, QA and architects

· A proactive approach to problem solving and the ability to anticipate client needs.

· The ability to confront unexpected problems quickly and effectively

· Strong teamwork, communication (written and oral), client management, and interpersonal skills

· Experience with Microsoft Office & Analytical capabilities utilizing Excel and Access

· Demonstrates excellent scheduling, organization, prioritization and planning skills

· Strong written and verbal communication skills

· Working knowledge of Microsoft Project and SharePoint preferred

· Experience working with Smartsheets and Miro is a plus

· Experience working with dashboard programs such as Power BI or Domo is a plus

Why Join Us:

• Be part of a collaborative and innovative work environment.

• Opportunity for professional growth and development.

• Competitive salary and benefits package.

• Contribute to shaping the future of our software development processes.

Consilio’s True North Values

• Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter.

• Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions.

• Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.