Senior Solutions Specialist - Cisco Networking

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Responsibilities

Position summaryThe Senior Solution Specialist, Cisco Networking is a senior individual contributor on theCisco Product Management team who serves as the technical subject matter expert forCisco’s networking portfolio across campus, branch, wireless, and related secure accessarchitectures. This role translates complex product, architecture, and lifecycle knowledgeinto clear field guidance that helps sales teams position Cisco solutions effectively,identify migration paths, handle competitive displacement conversations, and connecttechnical value to partner profitability.

Job responsibilities• Serve as the technical subject matter expert for Cisco’s networking portfolio,including switching, routing, wireless, campus, branch, and secure access usecases.• Explain how Cisco networking platforms interoperate across the broaderarchitecture, including how switching, routing, wireless, policy, and secure access fittogether in customer environments.• Equip account managers, sellers, and overlay resources with practical technicalmessaging that improves customer conversations and solution positioning.• Support field teams with technical education on where Cisco’s networking portfolio isdifferentiated, how solutions map to customer outcomes, and where products fitwithin the lifecycle of a refresh or modernization motion.• Provide sales-facing guidance on competitive positioning and displacement,including how to migrate customers from role holder or legacy environments toCisco-based architectures.• Advise on end-of-sale and end-of-life transitions by helping sellers understandmigration paths, successor products, and customer lifecycle options under Ciscopolicy.• Stay current on Cisco product announcements, roadmap themes, and marketchanges, and translate them into actionable guidance for the field.• Clarify where AI is embedded across Cisco networking operations and architecture,including AI-optimized operations, assurance, and AI-ready infrastructure messaging.• Partner with sales leadership and product management to identify common fieldgaps, recurring objections, and enablement needs.• Connect technical solution areas to partner value creation by understanding whichnetworking offers and solution plays align to Cisco Partner Incentive motions andspecialization opportunities.• Triage opportunity support by determining when an engagement requires strategictechnical guidance versus when it should be transitioned to an Inside SolutionsArchitect for BOM, licensing, configuration, or quoting execution.• Maintain a disciplined handoff model so technical advisory work is separated cleanlyfrom quoting and build functions.

Min

Max

Qualifications

• 7+ years of experience in enterprise networking, technical product management,technical pre-sales, sales engineering, or partner-facing solution specialization.• Deep knowledge of Cisco networking technologies, especially switching, routing,wireless, campus, and branch architectures.• Strong understanding of how networking components interoperate across enterprise environments and how to position architecture-level outcomes.• Ability to explain complex technical subjects in simple business language for sales and customer audiences.• Demonstrated experience supporting sellers through technical positioning,competitive strategy, refresh motions, or migration planning.• Familiarity with Cisco lifecycle concepts such as end-of-sale, end-of-life, supportwindows, and migration guidance.
• Working knowledge of Cisco’s evolving AI and automation messaging in networking and operations.• Strong executive presence and facilitation skills, with the ability to educate without overwhelming non-technical audiences.• Ability to distinguish strategic technical advisory work from executional quoting and architecture handoff processes.

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