Compose.ly hiring Technical Writer – Solution Architecture & Documentation • Remote (Work from Home) | Himalayas
Compose.lyCO

Technical Writer – Solution Architecture & Documentation

Compose.ly is a content writing service founded in 2016 that connects businesses with a vetted network of the top 1% of writers and editors to create high-quality, SEO-friendly content. They offer a range of services from self-service content commissioning to fully managed content solutions for companies of all sizes.

Compose.ly

Employee count: 51-200

United States only

About the Opportunity

We are seeking a highly technical and detail-oriented Contract Technical Writer to support a multi-phase documentation initiative within a leading enterprise database company. The team recently launched a major platform expansion encompassing end-to-end data and AI solutions for Fortune 100 clients. You will play a critical role in formalizing undocumented customer implementations into reusable solution-ready assets, which are central to onboarding, training, and eventually powering AI-driven automation.

Scope and Duration

  • Duration: 3 months

  • Scope: 20 hours per week
  • Location: Remote
  • Start Date: Est July

What You’ll Do

  • Collaborate with Subject Matter Experts (SMEs):
    Partner closely with highly technical team members (engineering, solution architects, product leads) to extract deep product and system knowledge—especially from individuals who may not document their work by default.
  • Standardize & Streamline Documentation:
    Audit and synthesize existing documentation fragments into standardized, scalable templates that reflect internal best practices and industry conventions.
  • Create Solution-Ready Documents:
    Develop a library of high-value, customer-facing technical documents, including:
    • Reference Architectures for Production-Grade Systems
    • Standard Operating Procedures (SOPs)
    • Hardware Architecture Guides
    • Point Solution System Setups
    • Benchmarking & Scale Requirements

  • Perform Gap Analyses:
    Assess existing materials and discussions to identify documentation gaps, ensuring final outputs are complete and capable of supporting AI training and cross-team automation.
  • Support AI Enablement:
    Contribute to initiatives focused on scaling knowledge and building artifacts that can support downstream machine learning and AI documentation automation use cases.
  • Participate in Strategic Workshops & Offsites:
    Ideally attend a July in-person or virtual offsite with technical leadership to help align on draft templates and document priorities.

Key Qualifications

  • 5+ years experience writing technical documentation for enterprise software, data platforms, or developer products.
  • Strong grasp of solution architecture, system design, and infrastructure documentation.
  • Experience with enterprise IT environments; familiarity with architectural patterns, failover setups, latency considerations, etc.
  • Comfort interviewing SMEs and engineers to extract knowledge and synthesize complex systems.
  • Proven ability to standardize and templatize across different contributors and source materials.

Nice to Have:

  • Experience with PostgreSQL or similar database platforms
  • Background working in companies focused on open-source technologies, cloud infrastructure, or DevOps
  • Familiarity with training data prep for LLMs or internal knowledge bots

About Our Client

Our client is a global leader in enterprise open-source database solutions, best known for advancing Postgres-based technologies. With a newly launched data and AI platform, their mission is to help Fortune 100 customers build secure, resilient, and scalable systems. The team is highly technical and solution-focused, working at the cutting edge of database architecture, cloud infrastructure, and AI-driven automation. This role supports their strategic initiative to standardize internal knowledge and streamline technical delivery across high-impact client engagements.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Compose.ly

Learn more about Compose.ly and their company culture.

View company profile

Compose.ly emerged in 2016, born from a collective of entrepreneurs and content marketing aficionados with a demonstrated history of cultivating successful brands. From its inception, the mission was clear: to bridge the gap for businesses, regardless of their size, struggling to articulate their unique stories in an authentic and impactful manner. The founders recognized that while every business possesses a narrative, many find it challenging to share it effectively. This realization became the cornerstone of Compose.ly, driving its commitment to empowering marketers to share knowledge and foster connections through high-caliber content.

The journey began with a focus on assembling a premier community of writers and editors, a community distinguished by its exclusivity, admitting only the top 1% of applicants. This rigorous vetting process, centered on industry expertise and SEO best practices, ensured that clients would receive content that not only resonated with their audience but also performed exceptionally in search rankings. This dedication to quality and expertise quickly set Compose.ly apart. The company prided itself on being a rare entity in the startup world – growing and profitable without external investment, a testament to its team's grit, hard work, and astute decision-making. Over the years, Compose.ly has powered content for a diverse clientele, ranging from burgeoning startups to household names like WebMD, Money.com, Calendly, and User Testing, helping them enhance brand awareness, establish authority, and achieve tangible results. The platform evolved to offer a comprehensive suite of services, from a self-service marketplace connecting clients directly with writers to fully managed services providing end-to-end content solutions, always emphasizing efficiency and effectiveness.

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