Senior Implementation Specialist, Asia (Professional Services)

We are seeking a highly skilled and experienced Senior Implementation Specialist to join our dynamic team in Singapore. The ideal candidate has a strong background in cyber resiliency and data protection technologies, a passion for solving complex technical challenges, and a proven ability to thrive in a fast-paced, client-focused environment.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field
• 8+ years of experience in IT implementation, systems integration, or a related field, with a focus on cyber resiliency or data management.
• Demonstrable experience as Senior Implementation Specialist with enterprise customer exposure.
• Hands-on Commvault experience; Advanced Commvault Certification (Engineer, or Expert) is highly preferred.
• Good communication etiquette, including strong verbal, written, and active listening skills.
• Good​ presentation skills with the ability to articulate complex technical solutions to both technical and non-technical audiences.
• Customer-centric approach with strong customer service skills and a focus on building lasting relationships.
• Ability to take detailed notes, work independently, and communicate effectively as part of a remote team.
• Strong knowledge and experience with cloud environments, ideally with exposure to Cybersecurity, Networking, Storage, and Linux Operating Systems.
• Ability to multitask and effectively prioritize tasks in a high-volume, time-sensitive environment.
• Proficiency with backup and recovery of Microsoft 365 (Exchange Online, SharePoint Online, OneDrive for Business, Teams).
• Proficiency with backup and recovery of databases (Oracle, SAP/Oracle, Microsoft SQL Server, SAP HANA).
• Hands-on experience with object storage (AWS S3, NetApp Storage GRID), data archive and search, private cloud (VMware, Hyper-V), and public cloud (AWS, Azure).
• Proficiency with Linux scripting.
• Excellent diagnostic and troubleshooting skills.
• A passion for working in a highly technical team and a collaborative environment.
• Capable of quickly learning new technologies and applying that knowledge effectively.
• Flexibility to travel as needed (default remote, up to 30% travel on average depending on project).
• Proven track record of successfully delivering complex enterprise-level projects.
• Strong understanding of cyber resiliency, data management principles, technologies, and best practices.