Junior Account Manager

your mission

We are seeking a Junior Account Manager who will focus on Accounts Renewals, Expansions and Upsell opportunities across a portfolio of clients. You will work closely with the Customer Success team to understand the client base and explore opportunities to improve business performance.

What will be your day-to-day?

• Schedule and structure contract renewal meetings with a portfolio of customers to demonstrate the value generated to the customer throughout using the license.

• Demonstrate, promote, and sell Codacy products' present and future functionality and key value propositions to the existing customer base.

• Work alongside the Customer Success Team to understand the status of the client base, what are the challenges and opportunities, always thinking from a renewal and expansion standpoint

• Identify cross-sell opportunities and communicate with the sales team regularly.

• Develop and foster relationships with the Client base.

• Meet regularly with other teams to discuss progress and find new ways to improve business

your profile

• Excellent communication skills in English, both verbal and written;

• 1 to 3 years of prior experience in Account Management, Sales, Customer Success or similar;

• Experience working with a technical and/or SaaS product;

• Knowledge of Hubspot or other CRM tools

• Excellent organisational skills and attention to detail

• Our customers include developers, Engineering Managers, CTOs and non-technical stakeholders (among others). Therefore it is critical that you can:

  • Learn, understand and convey technical information, adapting your approach depending on your audience;

  • Build relationships with a wide variety of people and senioritis.

• Some level of industry knowledge and their key business processes (or a high propensity to learn).

why us?

• Competitive Salary. Check our salary calculator at https://www.codacy.com/careers

• Variable compensation linked to renewals, expansions and cross-sell opportunities

• Comprehensive health insurance

• Generous learning and development budget;

• Flexible holidays;

• Flexible working hours;

• A remote first work policy: Applicants must be based in the UK or Portugal.

We are an equal opportunity employer and encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds.