United States onlySince our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com.
The kind of people we look for:
- Versatile people who thrive on variety and challenge
- Excited about working in a fast-paced environment.
- Innate problem solvers who want to grow in a flexible, collaborative culture.
- Takes initiative, pushes boundaries, motivated to innovate.
- Individuals with a growth mindset who want to use their learning and relationship-building skills.
- Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.
Position Summary:
We are looking for an experienced Sr. Product Manager who is passionate about leading teams and building products that customers love, and the industry needs. If you have an entrepreneurial mentality, are keen to holistic thinking, and are driven by leading and helping others, we are looking for you! You will work in a dynamic and motivational environment, collaborating across multiple departments to troubleshoot, build, and launch new products that deliver the company’s vision and strategy. This is a Remote/Work from Home position reporting to the Director of Product Management.
What you will do:
- Managing a variety of product portfolios within the software and hardware space
- Gaining a deep understanding of the customer experience.
- Collaborating closely with all internal departments to ensure success for the entire organization and our customer base.
- Analyzing feedback, ideas, market and industry updates to fill product gaps and innovate.
- Owning the product lifecycle, including product/market research, prioritization, planning, positioning, requirements, roadmap development and product launch
- Developing product pricing and positioning strategies where necessary.
- Generating well defined business cases to create buy-in for leadership and internal stakeholders.
- Working closely with marketing on go-to-market strategies and developing product positioning and messaging.
Qualifications:
- BS degree in marketing, sales, engineering, or equivalent preferred
- Must have a min of 5 yrs of experience managing others in a product management role or function.
- Experience in translation of product strategy into requirements.
- Proven track record of managing all aspects of a successful product throughout its lifecycle.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
- Skilled at working effectively with cross functional teams.
- Ability to self-educate and work with minimal assistance.
- Preferred experience in product management software such as AHA, ProductPlan, Microsoft Project, or equivalent.
- Respectful and outstanding leadership skills that motivate colleagues to focus their energy on achieving business goals.
- Ability to plan and manage at both strategic and tactical operational levels. Works to achieve goals while overcoming obstacles and/or planning for contingencies.
- Strong analytical, planning and budgeting skills. Ability to influence others.
- Excellent verbal and written communication skills, presentation, and problem-solving skills.
- Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
- Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
- Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
- Willingness and ability to work flexible hours and travel (up to 10%); will include some overnight travel.
- Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)
Physical Demands:
Employees may experience the following physical demands for extended periods of time:
- Sitting, standing, and walking (95-100%)
- Keyboarding (40-60%)
- Viewing computer monitor, tablet and cell phone screen requiring close vision (95-100%)
Work Environment:
100% Remote: Work environment is at home.
Compensation:
$124,000 to $140,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.
Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.
