Training Operations Manager (f/m/d)

Are you seeking a purposeful and rewarding career within Clinical Research?

Do you have a passion for Project Management and Training & Education?

Then look no further and join our Clario team as a Training Operations Manager (f/m/d).

What we offer

• Competitive compensation

• Attractive benefits (security, flexibility, support and well-being)

• Engaging employee programs

• Remote/Hybrid Working

• OTP Szép Card

• Excellent Learning & Development / Career Progression Opportunities

What you'll be doing

Our Training Operations Managers play a critical role at Clario in facilitating the setup, delivery, and management of end-to-end training services for the studies we support and have responsibilities for:

• Managing training operations projects across all Clario product/service lines

• Leading client meetings or attending with other operational teams to present company services and gather client/study requirements

• Developing, reviewing & finalizing training plans & delivery schedules with client's internal Education Specialists and coordinating the assignment of Team resources with department managers.

• Update project management tool with resource assignments and communicate assignments to assigned project manager.

• Coordinate timelines within the Education team, maintain deliverable schedules

• Identify potential risks to project milestones, communicate to assigned project managers & escalate as appropriate

• Manage the deployment of eLearning curriculums for assigned studies as defined by standard work instruction.

• Manage the deployment of Instructor-led training via the Learning Management System as defined by standard work instruction.

• Addressing project related issues, ensuring timely resolution to escalations and maintain tracking documentation to monitor progress

• Assist with training new members of the Training Operations team

• Leading/contributing to key process improvement initiatives across the Training Operations team.

What we look for

• BSc, MSc, PhD in a relevant subject related to the Pharmaceutical / Healthcare / Life Science industry is desirable

• Experience in managing client relationships across all professional levels

• Excellent attention to detail, and strong organization & time-management skills with the ability prioritize tasks & manage workloads

• Strong Creative and problem solving skills that can be implemented into internal improvement projects to enhance the delivery of services & meet the learning & education needs of clients.

• Effective verbal and written communication skills (English language)

• A passion for Client Education and training

• Experience working within the Clinical Research / Pharmaceutical / Healthcare industry is highly desirable

• We are open to applicants from all professional backgrounds but 2+ years’ experience working in Training Operations Management / in Project Management focused position (Project Associate / Project Coordinator / Associate Project Manager / Assistant Project Manager or similar) or a Clinical Research focused position (Clinical Research Associate / Study Coordinator or similar) is highly desirable

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.