Sr. Manager, Deal Desk

What you'll do

• Develop, update, and enforce commercial policies while managing adherence and governance
• Establish and maintain a global authority matrix and DOA, deploying and monitoring systematic approval changes via Salesforce
• Provide pricing guidance, implement dynamic pricing, and optimize CPQ for accurate quoting.
• Provide analysis, commentary, and standard reporting to support effective decision-making on resource investment and quality improvement
• Manage process improvement projects within sales operations and contract administration to drive productivity and effectiveness
• Support and maintain contract administration processes, acting as the primary liaison with key legal and commercial stakeholders to prioritize contract administration requirements
• Structure and manage deal forums to enhance sales efficiency and business visibility
• Improve communication and collaboration, provide sales training on pricing tactics and tools, and implement risk reduction strategies
• Create effective proposals and coordinate cross-functional sales support
• Document and manage processes and policies for deal execution, and develop bid strategy and content

Key accountabilities and performance measures

• Commercial Governance and Compliance: Develop, update, and enforce commercial policies; manage adherence and governance; establish and maintain global authority matrix and DOA; deploy and monitor systematic approval changes (Salesforce)
• Profitability Enhancement: Control costs for margin optimization; provide pricing guidance; implement dynamic pricing; optimize CPQ for accurate quoting
• Process Improvement and Operational Support: Manage process improvement projects; support contract management systems; document and manage processes and policies for deal execution; support product migrations and handle sales inquiries
• Reporting and Analysis: Maintain and analyze performance and contract management reports; provide ad-hoc reporting and analysis for management; like Win:Loss Intelligence and Sales Data Governance for report management and sharing
• Deal Forum and Optimization: Structure and manage deal forums; enhance sales efficiency and business visibility; improve communication and collaboration; provide sales training on pricing tactics and tools; implement risk reduction strategies
• RFP and Proposal Management: Manage RFP team; streamline negotiation, approval, and renewal processes; create effective proposals; coordinate cross-functional sales support; develop bid strategy and manage bid documents, ensuring compliance and conducting post-bid evaluation

What you have

• Bachelor’s degree in Business, Operations, or a related field
• 5-7 years of experience in operations and planning, contract administration, sales administration, or a related discipline
• Proven ability to work independently and in a matrix environment
• Highly motivated with the ability to meet deadlines in a fast-paced environment
• Excellent critical thinking, research, analytical, and problem-solving skills