Field Services Project Manager

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Requirements

• Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards.
• Manage customer expectations, communications, escalations, and governance throughout the project lifecycle.
• Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution.
• Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service.
• Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities.
• Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans.
• Coach and guide junior team members to meet project deliverables and contribute to team success.

Benefits

• Medical, dental, and vision plans
• 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave and other leaves of absence