[Job-28810] Mid-level Support Analyst N2 e N3 (Sustentação PL/SQL + APEX)

We are technology transformation specialists, combining human expertise with AI to create scalable tech solutions. Artificial Intelligence is our reality.

Requirements

• Be dynamic and proactive;
• Possess communication skills to interact with internal teams for the investigation and resolution of problems and with the application user for understanding of the requests;
• Someone who possesses a repertoire and good ideas to resolve the problems in a palliative way in the productive environment, restoring the operation with the maximum urgency demanded by the business;
• Someone who is enthusiastic about finding and resolving the root cause of the problems, avoiding the reappearance of known problems, thus guaranteeing continuous improvement of the operation;
• A person who seeks opportunities for improvement in small and big actions, ensuring that the time of the support team is employed in valuable activities, and less in repetitive actions;
• N3 Attendance.

Benefits

• Health and dental plan;
• Food and meal voucher;
• Childcare assistance;
• Extended parental leave;
• Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
• Participation in Profits and Results (PLR);
• Life Insurance;
• Continuous learning platform (CI&T University);
• Discount club;
• Online platform dedicated to promoting physical, mental, and well-being health;
• Gestational and responsible parenthood course;
• Partnership with online course platforms;
• Language learning platform;
• And many others