SAIL Project Coordinator Intern

NOTE: This is a US-based remote position; the position can be based anywhere in the United States. US work authorization is required at the time of application.

Background:

SAIL - Strengthen, Advance and Inspire Leaders - is an 18-month immersive learning experience for emerging leaders at CRS. The program supports diverse, mid-level staff to excel in their current role and prepare to realize their full potential by building leadership skills and functional capabilities. SAIL is a program led jointly by this Overseas Operations and the Global People Resources Organizational Talent and Development team.

This internship seeks a current undergraduate or graduate student seeking to obtain work experience that aligns with his/her studies (Human Resources, Organizational Development, Nonprofit Leadership, International Development, Project Management, etc.) and/or to fulfill requirements for an academic course or degree.

Primary Functions:

• Coordinate activities, provide administrative support & strengthen knowledge management processes for the SAIL leadership program.
• Develop project management, teamwork and communication skills.

Job Responsibilities:

• Organize files and documents to improve knowledge management
• Manage session materials, such as slide decks, handouts, recordings, and attendance sheets
• Organize key program documents & information in locations that are accessible to program participants (e.g., SharePoint, Teams)
• Inventory and consolidate multiple file versions
• Update detailed program implementation plan to create a standardized program structure
• Keep session materials organized and in the correct folders
• Update files to the correct format and style guide
• Editorial Review
• Prepare slideshows, talking points, and certificates for events (e.g., graduations, awards)
• Update program materials (e.g., session PowerPoints)
• Provide coverage for virtual session production as needed, managing logistics of high-touch virtual learning programs
• Creating and managing Teams breakout rooms
• Updating central attendance tracker
• Providing support to session facilitators as needed
• Go over run-of-show and session slides (update as needed)
• Revise the Session Plan to show decisions/changes during pre-production meeting
• Confirm that everyone is clear on timing, responsibilities, and technical aspects
• Produce live virtual sessions on Teams platform
• Check that meeting settings are correct, according to standard guidance
• Set up and manage breakout rooms, including juggling new or late attendees
• Set up and run polls and other Teams features

Key Working Relationships:

Internal: OverOps Staff Learning & Development team; Global People Resources SAIL Management team

External: N/A

Qualifications:

• Excellent communication skills, both written and verbal.
• Experience with Microsoft 365, especially Teams, Outlook, OneDrive, SharePoint, Word, PowerPoint and Excel
• Experience working and communicating with people from various regions of the world.
• Takes quick action in live sessions to troubleshoot issues and respond to requests.
• Flexibility and adaptability to change, including when unexpected situations arise.
• English is required, with knowledge of French or Spanish a plus.

Agency REDI Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Disclaimer Clause:

This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position. CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

EOE/M/F/D/V - CRS is an Equal Opportunity Employer. (For all US and International positions)