Review FHA claims for accuracy, complete quality checks, and communicate corrections to claim filing team. Work under moderate supervision, responsible for following company policies and procedures. Moderate knowledge of default claims processes required.
Requirements
- Review FHA claims for accuracy within investor/insurer timeframes
- Complete quality checks using a scorecard and/or checklist to identify errors in the claim
- Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely
- Document system with appropriate tasking and comments
- Ensure accurate dates and information are recorded on the FHA claim form
- Validate that all expenses within the system have been reconciled and claimed in accordance with agency requirements
- Ensure company procedures around the curtailment of advances are followed and enforced
- Ensure required documentation is included in the Claim File and/or uploaded to agency website according to FHA guidelines
- Finalize and submit claim to agency for payment
- Escalate trends or issues identified from the quality review
Benefits
- Comprehensive healthcare plans
- Discretionary 401(k) match of 50% of the first 4% of pay contributed
- Access to several fitness, restaurant, retail (and more!) discounts
- Customized training programs
- Employee referral bonuses
- Educational Reimbursement
- Employee Charitable Foundation
