Cardinal Health SonexusTM Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life.
Requirements
- High School Diploma, GED or equivalent work experience
- 1-3 years in related field preferred
- Previous customer service experience, preferred
- Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred
- Clear knowledge of Medicare, Medicaid & Commercial payer policies and guidelines for coverage, preferred
- Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred
- Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred
- Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers
- Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust
- Robust computer literacy skills including data entry and MS Office-based software programs
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
