QA Team Lead

Description

CapsLock builds exceptional IT marketing solutions for large partners from North America. We don’t just advertise our clients’ products or services — we build long-term marketing solutions within the context of enduring partnerships.

Our people’s diversity and their ideas inspire the innovation that runs through everything we do, from unique technology to industry-leading services and customer experiences. We believe teams that openly support and challenge each other are destined to win.

Role Overview

Our QA department is scaling — and we’re looking for a QA Team Lead who can combine strong technical leadership in Playwright with strategic management and team development.

Your mission will be to ensure high-quality, stable, and predictable delivery of landing page projects by leading the QA team, setting Playwright standards, and developing a sustainable test automation strategy that supports rapid releases. This role suits someone who thrives in a fast-changing environment, enjoys solving complex testing challenges, and knows how to build systems that scale.

Your Responsibilities

Technical Leadership

• Own and evolve the Playwright-based test architecture - ensuring stability, maintainability, and efficient execution.
• Define and enforce coding standards, structure, and testing conventions across all automated projects.
• Conduct code reviews, share best practices, and drive technical quality within the automation domain.
• Collaborate with manual QA engineers to translate checklists and test cases into automated coverage where applicable.
• Monitor and analyze automation results, identify weak spots, and continuously improve test reliability.
• Align with DevOps to maintain visibility of automation runs and ensure seamless CI/CD reporting (Bitbucket Pipelines, Allure).
• Explore and propose new tools or approaches when relevant, that could improve testing speed, maintainability, or team efficiency.

Team Management

• Lead and support a small QA team (Manual QA + Automation QA), ensuring clear goals, priorities, and accountability.
• Conduct regular 1:1s, track performance and motivation, and provide constructive feedback.
• Plan sprint testing activities, manage workload distribution, and monitor delivery quality.
• Encourage initiative and continuous learning within the team — fostering ownership and collaboration.
• Align with the QA Department Lead and Design Director to ensure consistent quality standards and smooth communication across teams.

Process & Quality Ownership

• Oversee end-to-end testing processes — from planning and documentation to execution and reporting.
• Maintain and improve manual and automated test documentation, ensuring accuracy and clarity.
• Review and validate bug reports, test cases, and coverage consistency across projects.
• Define and maintain meaningful QA metrics — starting with automation coverage — and introduce additional measurements that help assess testing effectiveness, stability, and release quality.
• Continuously improve workflows to make testing faster, more transparent, and better aligned with release cycles.

Requirements

• 5+ years in QA, including at least 3 years in test automation.
• 2+ years of experience leading QA engineers or automation teams, owning team performance, processes, and technical direction.
• Deep expertise in Playwright (TypeScript) — designing test architecture, writing clean code, and ensuring scalability.
• Practical experience building and maintaining automation frameworks for fast-changing web projects.
• Experience running and maintaining automation in CI/CD environments (Bitbucket Pipelines, Allure, or similar tools).
• Strong communication and leadership skills — able to connect technical decisions with business priorities and team goals.
• English: B2 or higher.

Nice to Have

• Experience building or improving QA automation strategy for web products.
• Practical experience with visual testing (Playwright snapshots, Percy, Applitools) and using consistent test data setups.
• Experience expanding or maintaining automation across multiple projects or environments.
• Ability to design clear QA reports and metrics that help track quality and team progress.
• Curiosity about AI-assisted testing or new ways to make automation faster and smarter.
• Desire to build a strong technical culture within the QA team — share knowledge, improve standards, and support others’ growth.
• Understanding of core QA principles and structured testing (ISTQB-level knowledge is a plus).

Why do we deserve your attention?

Not only do we offer fair and competitive pay, but we also provide perks and benefits that support your well-being and growth. Here are some of them:

• Remote Work - we are a truly remote-first company. You choose where you feel the most productive and comfortable to make an impact.
• Paid Time Off - work-life balance matters to us, and we support it with paid time off for rest, personal time, or simply doing what makes you happy.
• Ongoing Learning - we believe in curiosity and growth. That’s why we support continuous learning with workshops, online courses, conferences, and certifications.
• Home Office - we help you set up your perfect workspace by covering equipment and furniture expenses, so you can do your best work from home.
• Physical Well-Being - from gym memberships and yoga classes to home workout equipment or even a bicycle, we give you the flexibility to stay active your way.
• Unlimited Sick Days - your health matters. Take the time you need to rest and recover - we’ll be here when you’re ready to return.
• Medical Coverage - we support you and your family with reimbursement for medical insurance and health-related expenses, including dental care and psychological support.
• Co-Working Space - if you sometimes crave a change of scenery or more social interaction, we’ll cover the full cost of a co-working space.
• Fun Stuff - from gaming nights and fitness challenges to annual retreats at world-class resorts, we make sure there’s never a shortage of fun and connection.