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FBS IT Automation Engineer

Capgemini SE is a French multinational information technology (IT) services and consulting company. It provides consulting, technology, outsourcing, and local professional services, helping companies transform and manage their business through technology.

Capgemini Technology Services

Employee count: 5000+

Mexico only

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Main Responsabilities

  • Bring strategic thinking to identify opportunities for efficiency gains through optimization, simplification, and automation.
  • Design, develop, and implement automations with MS Power Platform, generative AI models and algorithms (MUST)
  • Manage Production Incidents and Problems effectively.
  • Drive towards meeting and exceeding ITSM KPIs based on the organization’s strategic goals.
  • Foster an inclusive work environment and promote our company culture.

What You'll Accomplish

  • Keep the ITSM team ahead of the curve by implementing automation solutions
  • Continuously improve system uptime and reduce mean time to recovery (MTTR).
  • Protect the stability and performance of production applications.
  • Work with a cohesive and effective team of IT professionals committed to service delivery.

Requirements

  • 10 years in an IT environment, 5 years in developing automation solutions with power platforms, machine learning and artificial intelligence. (MUST)
  • Bachelor’s degree in computer science, engineering, mathematics, or related discipline preferred OR equivalent experience.
  • Full English Fluency
  • 1 to 3 Experience in AI development
  • 3 to 5 machine learning, data analysis

Skills / Capabilities

  • Problem-solving/Analytical Skills:
  • Process Improvement Focus
  • Communication Skills: Excellent verbal and written communication, including emails, reports, presentations, etc. Ability to calmly focus a group of resources on tasks required to recover business services during downtime.

Software / Tools

Proficiency in Power Apps, Power BI, Power Automate, and Power Virtual Agents

Proficiency in programming languages like Python, Java, TensorFlow, PyTorch, or other equivalent ML/AI libraries.

Hands-on experience in AI development, data analysis, and machine learning techniques. (AI Models) Must

Experience in REST API development, NoSQL database design, and RDBMS design and optimizations.

Benefits

This position comes with competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Pension Plan
  8. Paid Time Off
  9. Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

Mexico +/- 0 hours

About Capgemini Technology Services

Learn more about Capgemini Technology Services and their company culture.

View company profile

Through groundbreaking technology, we are revolutionizing the digital and sustainable transformation at Capgemini. As a global leader in partnering with companies to transform and manage their business, we harness the power of technology to unleash human energy for an inclusive and sustainable future. Our innovation ecosystem combines cutting-edge technology, a dynamic network of B2B start-ups, and proven methodologies and services designed to deliver tangible value. By leveraging these comprehensive resources, we empower businesses to reinvent themselves for the long term, unlocking the full potential of technology to forge a better future. We guide organizations to accelerate their dual transition towards a digital and sustainable world, creating tangible impact for both enterprises and society. With a strong heritage of over 55 years and deep industry-specific expertise, Capgemini is a trusted partner for clients worldwide, addressing the entire breadth of their business needs from strategy and design to operations. Our end-to-end services and solutions are fueled by market-leading capabilities in AI, cloud, and data, combined with an extensive partner ecosystem.

At Capgemini, we understand that innovation is not a separate endeavor but a core element of sustainable business. We collaborate closely with clients and partners, utilizing the latest technological advancements and forward-thinking strategies. To stay at the forefront, we actively explore the potential of Generative AI, assess the viability of metaverse and quantum computing solutions for industry-specific innovations, and engage with pioneering start-ups. Our approach incorporates rigorous frameworks that accelerate innovation, alongside high-intensity research and development (R&D) to validate the value of both incremental and disruptive technologies. We assist businesses in anticipating future trends, evaluating their potential impact, and responsibly capitalizing on them. Through Capgemini Ventures, we co-create and deliver value with startups, clients, and technology partners by making minority investments and building joint go-to-market strategies. This fosters new innovations, ideas, and solutions, helping our clients navigate new paths forward. We also partner with technology and industry leaders on new joint ventures and companies to creatively provide cutting-edge approaches that solve today’s most significant challenges and serve evolving customer needs. Our commitment extends to looking at our significant presence in India, with over 100,000 employees, as a source of innovation and IP generation, not just a cost-effective delivery center.

CS

Capgemini Technology Services

Company size

5000+ employees

Founded in

1967

Chief executive officer

Aiman Ezzat

Employees live in

View company profile

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Capgemini Technology Services hiring FBS IT Automation Engineer • Remote (Work from Home) | Himalayas