Canals is a fully remote, profitable startup transforming the industrial supply chain with AI. We're hiring a Technical Support Agent to help distributors get fast, effective support as they scale on Canals.
Requirements
- 1–3 years of experience in technical support for a SaaS product
- Excellent written and verbal communication skills
- Ability to translate complex topics for non-technical users
- Highly organized, proactive, and comfortable in a fast-moving startup environment
- A genuine sense of urgency
