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CalixCA

Transformation Program Manager

Calix, Inc. is a prominent cloud and software platform provider, enhancing internet service delivery for communities through innovative technology solutions.

Calix

Employee count: 1001-5000

Salary: 95k-183k USD

United States only
Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.

OVERVIEW:

We’re looking for a thoughtful and driven Transformation Program Manager to join our Center of Excellence. This role leads high-impact initiatives that improve how we work, scale operations, and enhance customer and employee experiences.

You’ll manage programs that span multiple business areas, including go-to-market, sales, customer success, supply chain, and finance. These efforts often involve redesigning processes, enabling change through technology, and improving governance.

You’ll collaborate with stakeholders, subject matter experts, and delivery teams to bring clarity and momentum to complex work. As a visible change agent, you’ll help teams adopt new ways of working and build lasting capabilities in a culture of continuous improvement.

REPONSIBILITIES

  • Lead transformation initiatives from discovery through execution, aligning cross-functional teams around shared goals and delivering measurable business outcomes.
  • Facilitate collaborative workshops and working sessions to analyze current-state processes, define future-state operating models, and establish governance frameworks that support scalable change.
  • Define and track success metrics that align with strategic objectives, ensuring programs stay focused on delivering tangible value to the business.
  • Develop and manage integrated program plans, including scope, timelines, risks, and interdependencies across business and technical workstreams.
  • Collaborate with solution architects and development teams to ensure that proposed solutions are technically sound, secure, and aligned with enterprise architecture standards.
  • Drive change management efforts, including stakeholder engagement, communication planning, training development, and adoption tracking to ensure successful implementation.
  • Deliver executive-level reporting and insights through dashboards, readouts, and status updates that highlight progress, risks, and key decisions.
  • Ensure compliance with internal governance processes, including solution reviews, data privacy and security assessments, and audit readiness.
  • Continuously improve transformation delivery practices, contributing to the evolution of intake, prioritization, and execution frameworks within the Center of Excellence.
  • Act as a trusted advisor and thought partner to senior leaders, helping shape the transformation roadmap and influence strategic direction.
  • Communicate effectively with stakeholders at all levels, translating complex ideas into clear, actionable insights and fostering alignment across diverse teams.
  • Identify and apply AI-driven tools and techniques to enhance process efficiency, generate insights, and support data-informed decision-making across transformation initiatives.

QUALIFICATIONS

  • Must-Haves:
    • 4–6 years of experience leading complex programs or projects in enterprise environments.
    • A strong grasp of how business process, governance, and technology intersect.
    • Experience facilitating workshops and mapping workflows using tools like Lucidchart, Miro, or Visio.
    • Proficiency with Jira, Confluence, PowerPoint, and other program tracking tools.
    • Exceptional communication skills, with the ability to engage senior stakeholders, facilitate alignment, and convey complex information clearly and persuasively.
    • A collaborative mindset and the ability to bring people together around shared goals.
    • Familiarity with change management principles and how to support adoption.
  • Nice-to-Haves:
    • Experience with platforms like Salesforce, Oracle, Snowflake, Power BI, or Mulesoft.
    • Exposure to Lean, Six Sigma, or other process improvement frameworks.
    • Familiarity with AI- or data-enabled transformation initiatives.
    • Certifications like PMP, CSM, or Prosci.

Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education.

For more information on our benefits click here.

There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below.

San Francisco Bay Area Only:

121,900.00 - 182,900.00 USD Annual

National Major Cities plus, CA, CO, NY Metro area:

106,000.00 - 159,000.00 USD Annual

Regional plus NY:

95,400.00 - 143,100.00 USD Annual

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 95k-183k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Calix

Learn more about Calix and their company culture.

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Calix, Inc. is a leading provider of cloud and software platforms, systems, and services tailored for internet service providers. Established on August 17, 1999, by Carl Russo, our company began as a hardware manufacturer but has evolved into a significant player in the telecommunications sector. We operate under the belief that improved broadband connectivity can transform communities and enhance the quality of life for individuals.

Our primary offerings include the Calix Broadband Platform and SmartLife™ managed services, which enable service providers to streamline operations, enhance subscriber engagement, and deliver innovative solutions. We empower broadband service providers of various sizes to deploy responsive and robust digital services that meet the diverse needs of their customer base, whether it be residential, business, or municipal.

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