The Manager, Business Analyst leads the Business Analysis function and is responsible for driving enterprise initiatives that improve operational performance, system effectiveness, and business outcomes. This role oversees a team of Business Analysts and serves as a strategic partner to Operations, IT, Finance, and other business leaders to identify opportunities, define requirements, and implement scalable solutions.
Requirements
- Lead, mentor, and manage a team of Business Analysts, including hiring, onboarding, performance management, workload prioritization, and professional development.
- Establish and maintain business analysis standards, methodologies, documentation practices, and quality controls across projects.
- Partner with executive and operational leadership to identify strategic initiatives, process improvements, and system enhancements.
- Translate complex business objectives into clear functional requirements, user stories, process flows, and technical specifications.
- Oversee the full project lifecycle from requirements gathering through testing, implementation, and post-deployment support.
- Facilitate cross-functional workshops and stakeholder meetings to drive consensus and alignment on project scope and deliverables.
- Ensure proper impact assessments are completed for system, regulatory, operational, and financial changes.
- Monitor project progress, manage competing priorities, and escalate risks or barriers as appropriate.
- Partner with IT and development teams to ensure requirements are accurately interpreted and implemented.
- Oversee user acceptance testing (UAT), validation processes, and issue resolution.
- Analyze business performance data to identify trends, inefficiencies, risks, and opportunities for optimization.
- Drive continuous improvement initiatives that enhance productivity, compliance, and customer outcomes.
- Support regulatory, audit, and compliance initiatives by ensuring documentation and controls are maintained.
- Provide executive-level reporting and status updates on project portfolios and strategic initiatives.
- Promote collaboration, accountability, and a solution-oriented culture within the team and across departments.
Benefits
- Medical, Dental, & Vision Insurance
- Healthcare & Dependent Flexible Spending Accounts (FSA)
- Health Savings Account (HSA) with Employer Contribution
- Company Paid Life and AD&D Insurance
- Company Paid Short- & Long-Term Disability
- Employee Assistance Program (EAP)
- Business Travel Accident Insurance
- Corporate Travel Discounts
- Bonus & Incentive Compensation Programs
- 401(k) with Employer Match (Traditional/Roth/Safe Harbor)
- Paid Time Off
- 10 Company Holidays
- PTO Accrual
- Sick Time Accrual
- Parental Leave
- Jury Duty
- Bereavement
- Other Voluntary Benefits
- Life and AD&D Insurance for Employees/Spouse/Child(ren)
- Critical Illness
- Accident Insurance
- Identity Theft Insurance
- Pre-paid Legal Insurance
