Software Implementation Coordinator - (ZR_24262_JOB)

This is a remote position.

Scope:

• Manage the entire implementation lifecycle from post-sales to project completion

• Coordinate with multiple stakeholders including clients, internal teams, and integration partners

• Handle projects of varying complexity and scale within the building management software domain

• Contribute to the refinement and improvement of implementation processes

• SaaS or Tech background preferred
  
  
  Responsibilities:

• Manage 8-15 concurrent implementation projects for our SaaS platform

• Coordinate directly with clients to collect necessary data, pictures, and assets

• Liaise between internal teams and customers to ensure project timelines are met

• Follow and maintain well-documented processes for project implementation

• Participate in client calls and email communications to manage project progress

• Provide regular updates to the implementation team lead on project statuses

• Facilitate the flow of information and data between multiple parties involved in the implementation process

Requirements

• Strong familiarity with SaaS platforms, particularly in the built environment

• Excellent communication skills, both written and verbal

• High level of technical aptitude, though coding skills are not required

• Ability to understand and use technical jargon related to building systems

• Strong project management and organizational skills

• Proficiency in using various internal tools for project tracking and management

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job