We are a leading commercial food equipment service company seeking a Dispatcher to join our team. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.
Requirements
- Get familiar with commercial food equipment
- Read service manuals and schematics of appliances
- Upload service manuals and schematics on job work orders
- Proactively plan the route of technicians
- Assess the Service call request and assign them to appropriate technicians
- Call Customers and get commitment for scheduled service calls
- Coordinate with customers, manage technician routes, and ensure techs submit completion notes
- Handle priority tasks, technical issues, and scheduling conflicts
Benefits
- Independent Contractor
- HMO coverage for eligible locations
- Permanent work from home
- Steady freelance job
