Lead Strategist, CRM & Loyalty

Bounteous is seeking a Lead Strategist, Loyalty & CRM to own and drive strategic outcomes across complex client engagements, guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement.

Requirements

• 8+ years of progressive experience in Loyalty Strategy, CRM, or growth marketing with a proven track record of owning and delivering complex engagements
• Strong workshop facilitation skills
• Experience using or actively exploring AI-powered marketing tools, automation platforms, or generative AI applications to improve campaign performance, personalization, or client outcomes
• Insight-driven analytical mindset
• Excellent written and verbal communication skills
• Collaborative, team-first mindset with a demonstrated ability to work cross-functionally and contribute to a high-performing team culture
• Entrepreneurial spirit and comfort navigating ambiguity in a dynamic, fast-moving environment
• A genuine passion for innovation. Curious demeanor, always looking for smarter ways to serve clients and push programs forward

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Relocation Assistance