Outbound Technical Support Representative - Part-time

Bluesight is seeking a part-time Outbound Technical Support Representative to work remotely from the continental United States. The ideal candidate will be tech-savvy, have strong communication skills, and be able to work part-time hours during EST business hours.

Requirements

• diagnose and address customer issues
• interface with customers and vendors to troubleshoot data delivery issues
• document troubleshooting steps taken
• execute Python scripts
• knowledge of MongoDB
• strong communication skills
• customer service orientation
• ability to learn Patient Privacy and Diversion SaaS tools