BloomreachBL

Sales Development Representative

Bloomreach is a cloud-based e-commerce experience platform specializing in marketing automation, product discovery, and content management systems, using AI to personalize customer experiences.

Bloomreach

Employee count: 501-1000

United States only
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
  • We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
  • We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
  • We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the role:

Bloomreach is seeking a Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are reliable, determined, passionate, and collaborative.

The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses.

This is a Hybrid role requiring you to be Onsite at our Charlotte office up to 4 days per week.

Your job will be to:

  • Represent Bloomreach’s products and services
    • Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
    • Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
  • Generate sales qualified leads
    • Research organizations and relationships between prospects to create an account penetration strategy
    • Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
    • Address and convert inbound leads with speed and rigor
    • Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
  • Leverage all of Bloomreach to win customers
    • Partner with account executives and channel managers to identify key players and accounts to develop
    • Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
    • Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
  • Identify and share best practices
    • Develop and revise calling scripts and email cadences
    • Support your peers to win as a team

You have the following experience and qualities:

  • Required qualifications
    • A tenacious and entrepreneurial spirit with a passion for winning
    • Strong organizational and time management skills, always working with a sense of urgency
    • Excellent written and spoken communication skills
    • Comfort with cold calling and managing objections / rejections
    • Strong desire and ability to move up within a sales organization
    • Willingness to work up to 4 days/week in our dynamic Charlotte office alongside your manager and teammates
    • Willingness to travel to internal and customer-facing events up to 2x per quarter
  • Preferred qualifications (not required)
    • BA/BS degree or equivalent
    • 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
    • E-commerce and/or B2B SaaS industry experience
    • Proficiency with sales processes and tools (e.g., CRM, outbounding)

Excited? Join us and transform the future of commerce experiences.

Regional benefits:

  • Health care including medical, dental, and vision insurance
  • 401k Plan with employer contribution

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
  • We believe in flexible working hours to accommodate your working style.
  • We work virtual-first with several Bloomreach Hubs available across three continents.
  • We organize company events to experience the global spirit of the company and get excited about what's ahead.
  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
  • Subscription to Calm - sleep and meditation app.*
  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
  • We facilitate sports, yoga, and meditation opportunities for each other.
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
  • Everyone gets to participate in the company's success through the company performance bonus.*
  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

About the job

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Bloomreach

Learn more about Bloomreach and their company culture.

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At Bloomreach, we are revolutionizing the e-commerce landscape through groundbreaking technology. Our platform is engineered to personalize the entire customer journey by unifying real-time customer and product data, enabling businesses to truly understand what their customers desire. By connecting this deep understanding to every channel, the e-commerce experience becomes limitless, dynamically reflecting the evolving needs of each shopper. This is amplified by Loomi, our sophisticated AI for e-commerce, which creates endless new paths to purchase, drives greater profitability, and accelerates business growth. Our innovative suite of products includes Discovery, an AI-driven search and merchandising tool; Content, a headless CMS; and Engagement, a leading Customer Data Platform (CDP) and marketing automation solution. Together, these solutions harness the power of unified data with the speed and scale of AI optimization. This synergy enables the creation of revenue-driving digital commerce experiences that convert effectively on any channel and throughout every customer journey.

Founded with the vision that every online interaction could be significantly enhanced by catering to individual customer needs through smart, continuously learning algorithms, Bloomreach has consistently pushed the boundaries of digital commerce. We empower brands to deliver customer experiences so personalized, they feel like magic. Our technology allows businesses to move beyond a one-size-fits-all approach, fostering deeper connections and loyalty by making each digital interaction meaningful and relevant. The platform's architecture is designed for seamless integration with existing tech stacks, ensuring quick implementation and faster time to value. By providing tools for real-time journey orchestration, deep segmentation, and predictive analytics, we empower businesses to act swiftly and make smarter, data-driven decisions. This commitment to innovation has positioned Bloomreach as a leader in AI-powered personalization, helping businesses not only meet but exceed the evolving expectations of modern consumers in the digital age.

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Bloomreach hiring Sales Development Representative • Remote (Work from Home) | Himalayas