Software Delivery Manager

Role Overview

The Software Delivery Manager will lead and oversee delivery of enterprise-level software products built using .NET Core, Angular, SQL Server, Microservices, and Clean Architecture.

The role ensures high-quality, on-time delivery of product features and client-specific implementations, working closely with Product Owners, Tech Leads, Developers, QA, DevOps, and Client Stakeholders.

This position is critical for ensuring delivery governance, sprint discipline, product roadmap execution, and smooth release cycles.

Key Responsibilities

1. Delivery Leadership (Product + Project Delivery)

• Own end-to-end delivery of product modules and client-specific implementations.
• Ensure development processes align with Clean Architecture, domain-driven design, and microservices principles.
• Lead sprint planning, backlog refinement, and delivery ceremonies.
• Track delivery KPIs: velocity, commitments, burndown, defect leakage, UAT cycles.

2. Technical Delivery Oversight

- Work with Tech Leads to ensure:

- Proper API design & documentation

• High-quality .NET Core backend services

- Stable Angular front-end delivery

• Optimized SQL Server queries & DB structures

- Scalable microservices pipelines

• Ensure architectural consistency across products/modules.
• Review technical feasibility, effort estimates, and solution designs with the team.

3. Planning & Release Management

• Manage release cycles for product versions and custom deployments.
• Maintain delivery plans, roadmaps, and feature release timelines.
• Ensure readiness for UAT, SIT, staging, and production deployments.
• Coordinate with DevOps for CI/CD pipelines, branching strategy, and build stability.

4. Quality Assurance & Risk Control

• Ensure strong QA process: test plans, regression cycles, automation readiness.
• Monitor bug trends, SLA adherence, and ensure quick resolution for P1/P2 issues.
• Maintain risk logs, identify delivery gaps, and drive mitigation actions.

- Enforce quality gates across the SDLC.

5. Team Leadership & Coordination

• Manage cross-functional teams (Backend, Frontend, QA, DevOps).
• Support skill development in .NET, Angular, API design, SQL Server, and microservices.
• Resolve internal blockers across teams and ensure smooth workflow.
• Maintain high team morale and delivery ownership.

6. Client & Stakeholder Management

• Act as the delivery focal point for government, enterprise, and strategic accounts.
• Clarify scope, manage changes, and resolve escalations quickly.
• Provide weekly delivery reports, dashboards, and release documentation.
• Ensure alignment with SLAs, contract commitments, and acceptance criteria.

7. Governance, Compliance & Process Improvement

• Ensure compliance with UAE/KSA cyber standards (DESC, NCA, ISR).
• Maintain delivery documentation: design docs, release notes, sprint reports.
• Improve delivery practices through Agile, DevOps, and automation adoption.
• Support audits, security reviews, and client assessments.

Requirements

Technical Background

Strong knowledge of:

- .NET Core, REST APIs, C#

- Angular (SPA development lifecycle)

• SQL Server (DB design, performance, stored procedures)
• Microservices architecture & integration

- Clean Architecture, modular design

- CI/CD and DevOps pipelines

• Understanding of enterprise product delivery lifecycle.

Management Skills

• Experience leading multi-disciplinary teams.
• Strong planning, estimation, and prioritization abilities.
• Excellent communication and documentation skills.
• Ability to manage multiple clients/modules in parallel.

Experience

• 7–12 years overall experience in software engineering & delivery.
• Minimum 3–5 years as Delivery Manager, Project Manager, or Tech Lead.
• Experience with product-based delivery is a strong plus.
• Experience working with government entities in UAE/KSA is a strong advantage.