VP, Enterprise Sales - Remote

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

VP, Enterprise Sales

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

We are seeking a VP, Enterprise Sales to spearhead sales strategy for our e-commerce products, focusing on acquiring and nurturing new enterprise clients. This role involves leading a sales team, driving revenue growth including pipeline creation and progression, ensuring retention of customers through exceptional relationships and satisfaction, and accurately forecasting sales performance.

What You’ll Do:

• Develop and implement sales strategies tailored to the e-commerce sector, including understanding market trends, competitor analysis, and customer needs

• Lead and manage the Enterprise Sales team, including setting sales goals, tracking progress, and ensuring the team meets its targets

• Build and maintain relationships with key enterprise clients, often working personally with large clients to ensure their needs are met

• Maintain a deep understanding of BC’s Enterprise products, including staying current on product developments and understanding how these products meet customer needs

• Work closely with Marketing, Product, Engineering, and Support & Professional Services departments to align strategies and ensure client satisfaction

• Focus on growing the company's revenue through new sales, upsells and cross-sales, and through ensuring high renewal rates among existing customers.

• Identify and capitalize on opportunities to expand into new markets or with new product offerings

• Regularly analyze sales data and market trends to report to senior leadership and to make informed decisions

• Represent the company at industry events, conferences, and in media, building a network that can be leveraged for business growth

Who You Are:

• Bachelor’s degree in Business, Communications, Marketing or related field, or equivalent combination of work and education

• 12+ year sales expertise preferably in technology, and/or software with deep understanding of the e-commerce industry

• Strong leadership skills with at least 4 years leading through leaders

• Excellent oral and written communication, negotiation and influence skills

• Highly analytic and ability to forecast

• Proven history of successfully, consistently leading teams to achieve quotas and objectives, within a complex client acquisition driven business in the mid-market or enterprise space

• A high-energy professional with a strong knowledge of sales methodology, positive attitude, and a deep desire to develop people and grow their careers in a supportive, yet accountable, work environment

• Ability to Think Big and plan for the future with imagination and wisdom

• Ability to identify and creatively solve complex problems, including matters related to systems and sales processes

• Capable of thoughtful yet rapid adaptation in response to changes in competitors, technologies, or market conditions

• Excellent written/verbal communication and customer relationship skills are critical

• Abile to forge strong bonds and work collaboratively with key external and internal partners such as Marketing, Business Development, Product, other Sales channels

• Ethical - Customer focused and does the right things the right way every time

• Excellent organization and time management skills

• Keen understanding of and sales experience at a SaaS or eCommerce company strongly preferred

• A passion for client service and satisfaction and are able to manage sensitive information and numerous details with ease

• Able to develop and successfully execute S>M>A>R>T>E (excellence) sales plans with a positive outlook and a clear focus on quality and business performance

• Techie - Sound knowledge of Salesforce as well as strong Internet, email, and electronic document management skills. A basic understanding of HTML, CSS and internet technologies (shopping carts, web hosting, email and online marketing tools) a big plus

• Travel Flexible - Ability to travel domestically or internationally as needed (est. 10 - 16 weeks per year).

Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.Targeted salary range$295,116—$499,093 USDDiversity, Equity & Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.