Sales Engineer

About Bask

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
• Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
• Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
• Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

About the Role:

Reporting to the Sales & Engineering teams, the Sales Engineer is the technical heartbeat of every deal. You operate pre-sale — partnering with Account Executives to win customers by making complex technology feel simple, compelling, and real. While the AE wines, dines, and schemes, you make it happen.

You'll build and run tailored technical demos and Proof-of-Concepts scoped to what prospects actually care about — their business, their workflows, their pain points. You'll field the hard questions on integrations, APIs, security, scalability, and data flow, and you'll address objections head-on with clarity and confidence.

In the early stage of this role, your scope will also extend into pre-onboarding work — helping scope and plan specialty implementation requirements like data migrations and custom integrations, ensuring a seamless handoff to our Customer Success team once a deal is closed.

Ultimately, you will help establish Bask's reputation as a platform that is not just powerful, but genuinely easy to adopt — removing technical friction at every stage of the sales process.

What You Will Do:

• Build and deliver compelling technical demos and Proof-of-Concepts tailored to each prospect's specific business and pain points.
• Field hard technical questions on integrations, APIs, security, scalability, and data flow — and address objections head-on.
• Scope and plan pre-onboarding requirements (data migrations, custom integrations, etc.) for prospective enterprise customers.
• Work hand-in-hand with Account Executives throughout the sales cycle to accelerate deal velocity.
• Serve as the primary technical liaison between prospective customers and our engineering team.
• Develop and improve internal sales tooling, documentation, and technical collateral.
• Specialize in a few key product areas and become the go-to technical expert within the team.
• Assist Customer Success Managers in scoping enterprise onboarding post-sale.

Requirements

About You:

• You understand modern web architecture, frontend frameworks like Next.js and React, cloud technologies, serverless computing and DNS.
• You comprehend how metered usage and subscriptions work in a complex SaaS product.
• You can translate complex technical concepts into clear, persuasive narratives for non-technical audiences.
• You enjoy engineering solutions to resolve root causes of recurring problems.
• You are experienced with APIs, integrations, and can comfortably scope custom technical requirements.
• You possess exceptional communication skills — in demos, in writing, and under pressure.
• You have an inquisitive mind and lead by example.
• You are comfortable working with a fully remote, globally distributed team.
• You have a passion to deliver a customer experience second to none.

Bonus If You:

• Have experience with SaaS and a good understanding of telehealth and e-commerce.
• Work with monorepos and/or custom, complex CI/CD pipelines.
• Have prior Sales Engineering or Solutions Engineering experience.

Benefits

Culture Focused. We prioritize building a high-performance culture of top talent. At Bask, you'll work with a team of smart, motivated and happy people who like to have fun.

Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.

Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it.

Remote Friendly - Work with teammates from different time zones across the globe.