B2X Care Solutions GmbH

B2X is a leading provider of circular and digital lifecycle solutions for electronic hardware. We transform hardware lifecycle management from linear to circular, enabling post-sales digitalization and carbon net zero hardware lifecycles. Our outsourced managed services model is delivered by more than 100 B2X service management professionals who orchestrate and steer a network of up to 200 service partners across 30 countries in Europe and Americas. At the core of our operations is the proprietary B2X service management platform, enabling fast, flexible, and scalable service network integration.

Our comprehensive offerings serve as a single destination for transitioning and digitalizing our clients post-sales services across a wide range of segments and industries. We handle over 200,000 service events per month, prevent 1.352 tons of e-waste annually, and have received the Supply Chain Excellence Award 2024 for Sustainability in Recycling, Reuse and Repair. Our clients include industry leaders such as Amazon, Xiaomi, Samsung, Worldpay, Fiserv, and Nothing, leveraging our holistic Hardware Lifecycle Solutions from product launch to end-of-life.