Technical Application Scientist

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job Title

Job Description

Position Title: Technical Application Scientist

Location: Remote

Shift: Mon-Fri 9am-5pm

At GENEWIZ, from Azenta Life Sciences, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

GENEWIZ is a global leader in multiomics and synthetic solution services with headquarters in South Plainfield, NJ and offices and operations worldwide. We empower our customers’ research by providing high-quality, precision-based solutions from discovery through clinical development, enabling scientists to make breakthroughs faster and more efficiently. Key services include Next Generation and Sanger sequencing, gene synthesis, gene-to-discovery solutions including antibody production, viral packaging and mRNA synthesis. Together with our customers, we can be the partner of choice for life science communities worldwide, driving advancements that foster innovation across the globe.

How You’ll Make an Impact

​​The Technical Application Scientist position is a non-bench role that works closely with customers and the lab in order to effectively manage the customer interaction with GENEWIZ.

What You’ll Do

• Provide NGS consultation for complex projects via enhanced touchpoints including emails, direct calls, and teleconferences
• Review all NGS quotes from Associate Study Managers
• Train Associate Study Managers
• Optimize pre-sales and quoting workflow
• Lead troubleshooting for standard cases
• Serve as the main point of contact for select external customers including, but not limited to:
• General pre-sales inquiries
• Complex project design
• Progress reports
• Technical support/troubleshooting

What You Will Bring

• Master’s Degree required with 2+ years of relevant experience required
• PhD preferred
• In-depth knowledge of NGS techniques, applications, and platforms is required
• Prior scientific technical support and troubleshooting experience is required
• Project management experience recommended
• Excellent interpersonal skills, both verbal and written, is required
• Ability to efficiently, accurately, and succinctly communicate complex information is required
• ​​Ability to multitask and meet deadlines in a fast-paced, customer-oriented environment​

EOE M/F/Disabled/VET

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.