Patient Care Coordinator (Kolkata)

The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone.

Requirements

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s)
• Maintain accurate, complete patient files
• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines
• Educate and coordinate with patients to facilitate a seamless enrolment process
• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites
• Prepare and maintain regular reports on program performance
• Maintain and update electronic records related to patient data and quality assurance
• Participate in and complete all required training
• Perform administrative duties related to program operations and general office support