Customer Management Agent (m/w/d)

auxmoney is an innovative online platform designed to simplify the process of obtaining personal loans. The company's motto is "Kredit. Einfach. Online," which translates to "Credit. Simple. Online." This encapsulates their mission of making credit accessible to more people by focusing on individual financial needs rather than traditional banking metrics. At auxmoney, loan applications can be initiated in just five minutes with immediate online feedback on the application's approval status.

What sets auxmoney apart is its inclusive approach to creditworthiness assessment. Unlike traditional banks that might reject applicants based on standard criteria, auxmoney considers a wider range of factors, allowing not only individuals and students but also self-employed persons to access loans. This progressive model fosters fair opportunities for everyone, with a streamlined digital process that covers everything from request to payout. With a supportive customer service approach, auxmoney provides guidance even after loan disbursement to assist customers in managing their finances effectively. This commitment to customer support is emphasized in their operations, with dedicated staff available to answer queries during business hours.